Polityka wysyłki

Shipping Policy. Thank you for choosing A.M. WORKS LTD’s air sterilization products. We are committed to providing safe and reliable global shipping services. Please read the following shipping policy carefully before placing your order to understand details regarding order processing, delivery times, shipping costs, and customs duties. 1. Order Processing Time. Dispatch Time: All orders with confirmed payment will be packed and dispatched within 1–3 business days. Definition of Business Days: "Business days" refer to Monday through Friday (excluding weekends and UK public holidays). If you place an order on a Friday afternoon or over the weekend, processing will begin on the next business day (usually Monday). Please note that dispatch may be slightly delayed during peak promotional periods due to high order volumes; we will notify you via email in advance should this occur. 2. Shipping Destinations. Supported Markets: We currently ship to the UK, most European countries (including but not limited to Germany, Spain, Italy, Poland, the Czech Republic, Hungary, and Austria), and North America. Unsupported Areas: To ensure the safe delivery of high-value air sterilization equipment, we do not ship to P.O. Boxes or APO/FPO (military) addresses. Additionally, shipping is currently unavailable for certain remote island regions and countries subject to international logistics sanctions. 3. Shipping Methods, Times & Rates. We offer "Standard Shipping" and "Expedited Shipping" options depending on the market. Shipping costs will be automatically calculated and displayed at checkout. A. Standard Shipping. Estimated Delivery Time: 8–15 business days (calculated from the date of dispatch). 4. Free Shipping Policy. To thank our customers, we offer free Standard Shipping on orders meeting specific value thresholds: Free Shipping. Note: The free shipping policy applies only to Standard Shipping (8–15 business days). If you require Expedited Shipping, the full expedited shipping fee will still apply. 5. Customs, Duties, and Taxes: Due to international trade regulations, cross-border shipments may be subject to customs duties, import taxes, or Value Added Tax (VAT) in the destination country or region. Responsibility: A.M. WORKS LTD does not collect or pay customs fees for the destination country. The recipient (buyer) is solely responsible for all potential import duties, taxes, and related customs clearance fees. Tax Rate Information: Customs rates vary significantly by country (e.g., standard VAT rates in EU countries typically range from 19% to 23%, while import duty rates for specific electrical appliances may range from 0% to 5%). Final charges will be assessed and collected by your local customs authority upon the package's arrival. We recommend contacting your local customs office before placing an order to understand the specific tax policies. If a package is returned because the recipient refuses to pay customs duties, the resulting return shipping costs and any associated penalties will be deducted from your order refund. 6. Tracking & Lost Packages: Once your order has shipped, you will receive an email containing a tracking number and a tracking link. You can use this link to view the real-time status of your shipment. If your package has not arrived after the estimated 15 business days, or if the tracking information shows an anomaly, please contact our customer service team immediately; we will assist you in investigating the matter with the carrier. 7. Contact Us: If you have any questions regarding your order's shipping status or this shipping policy, please feel free to contact us: Customer Service Email: dillotsillh@gmail.com Company Business Address: FLAT 9, 39 FARRINGDON ROAD, LONDON, EC1M 3JB, UNITED KINGDOM